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Professional Services
A qualified team handles the customer's task and implements the contact center solution to fully meet the company's business requirements.
Training
Each project includes comprehensive training for the team to ensure effective use of the solution.
Uptime Support
Includes 24/7 availability of call center and internal call center services, as well as ongoing support and troubleshooting.
Change Support
As part of this support, the supplier provides a specified number of Change Points, which the customer can use to implement desired modifications. These changes are designed to adapt and optimize the business processes of the contact center or internal call center.
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