CommuniQ
+995 32 2195242
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#
Customer

On the line

connected
Operator
MuteHoldTransfer
CommuniQ · Live Dashboard real-time

Answered

0

Waiting

0

SLA %

0

Avg talk

0s

68%occupancy
Voice62%
Web-chat24%
Web-call14%

Monitoring

⚠ Warning · Peak Hour

Inbound volume above SLA threshold

Hourly volume

Agents

N. Beridze10/10free
T. Kapanadze9/10busy
S. Lomidze7/10pending
M. Tsiklauri1/10free
G. Abuladze8/10busy
D. Kvaratskhelia6/10offline

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Call

A customer dials the number and calls

Contact center platform

Communication creates progress

CommuniQ — a Georgian contact & call-center system with flexible licensing and a broad range of functionality.

Explore

Find what you need

Dive into any part of the platform on its own page.

Try it live

See CommuniQ for yourself

Try the AI analyser right now — no sign-up, no sales call. The live platform demo is coming soon.

AI Audio Analyser

Upload a call recording and let the analyser transcribe it, then check the operator's answers against your knowledge base.

Openai.communiq.ge
Coming soon

Live platform demo

A running instance of the contact center — operator panel, dashboards and call flow, exactly as your team would see them.