CommuniQ
+995 32 2195242
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Customer
On the line
connected
Operator
MuteHoldTransfer
CommuniQ · Live Dashboard real-time
Answered
0
Waiting
0
SLA %
0
Avg talk
0s
Voice62%
Web-chat24%
Web-call14%
Monitoring
⚠ Warning · Peak Hour
Inbound volume above SLA threshold
Hourly volume
Agents
N. Beridze10/10free
T. Kapanadze9/10busy
S. Lomidze7/10pending
M. Tsiklauri1/10free
G. Abuladze8/10busy
D. Kvaratskhelia6/10offline
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Contact center platform
Communication creates progress
CommuniQ — a Georgian contact & call-center system with flexible licensing and a broad range of functionality.
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Dive into any part of the platform on its own page.
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See CommuniQ for yourself
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Live platform demo
A running instance of the contact center — operator panel, dashboards and call flow, exactly as your team would see them.